Web Wiz Hosting Services Anti-SPAM Policy
This policy is subject to change, so please check regularly for updates. This policy is in addition to Web Wiz Terms and Conditions.
1. You will not send SPAM, or any unsolicited commercial email from our network, or promote a website hosted on our network using SPAM. Web Wiz reserves the right to determine what constitutes SPAM and terminate all services, without prior notice, of any customer disregarding this policy. YOU WILL BE CHARGED A 'CLEAN UP' FEE OF £500 PLUS AN ADDITIONAL £200 PER HOUR ADMINISTRATIVE CHARGES FOR ACCOUNTS TERMINATED OR SUSPENDED DUE TO SPAM.
2. Web Hosting customers are permitted to send confirmed 'opt-in' bulk-email to Mailing Lists of up to 100 recipients per hour and a maximum of 1000 recipients per day. If you exceed this limit or if such email is reported as SPAM then clause 1 of this policy will be applied. IF YOUR ACTIONS CAUSE OUR MAIL SERVERS OR ANY OF OUR IP ADDRESSES TO BE BLACKLISTED (THIS INCLUDES BUT IS NOT LIMITED TO ANTI-SPAM ORGANISATIONS, MAIL FILTERING SYSTEMS, RBL LISTS, INTERNET SERVICE PROVIDERS) YOU WILL BE CHARGED £500 PLUS AN ADDITIONAL £200 PER HOUR ADMINISTRATIVE CHARGES INCURRED TO REMOVE AND PROTECT MAIL SERVERS AND IP RANGES.
3. You will represent, undertake and warrant to Web Wiz that any bulk-email, sent either using the services provided by Web Wiz or to promote a website or domain held on the Web Wiz Network, will comply with the terms below. Any bulk-email that does not comply with these terms will be treated as SPAM and clause 1 of this policy will apply: -
3.1. Every email must clearly state who the sender is and give clear and precise instructions on how to be removed from receiving any further communications of the same or similar nature. The removal instructions shall be easy to understand and must aid and not hinder the subscriber.
3.2. You shall ensure that before the sending of any bulk-email you have received back a 'Subscription Confirmation Request' from each recipient's email address that proves that the recipient did in fact 'opt-in' to receiving communications of this kind. If you do not have such proof then it will be treated as SPAM and clause 1 of this policy will be applied.
3.3. You shall ensure the 'Subscription Confirmation Request' sent to the recipient to confirm 'opt in' of bulk-email shall not be an advertisement for products or services.
3.4. Every email must comply fully with UK and European Laws.
4. To prevent the sending of bulk unsolicited email and to prevent the IP addresses of Web Wiz being blocked by IP address blocking, then clause 1 of this policy will be applied, in the following scenarios: -
4.1. Where Web Wiz has received any complaints concerning unsolicited email originating from a Web Wiz hosted domain.
4.2. Where Web Wiz have received any complaints concerning unsolicited email being sent to promote web sites and domains that are hosted on the Web Wiz network. This also includes domains which use the Web Wiz domain forwarding service.
4.3. Where bulk-email is sent to a 'dirty list' of unconfirmed 'opt-in' email addresses.
4.4. Where bulk-email is sent to email addresses harvested from the Internet.
4.5. Where bulk-email is sent to email addresses obtained from another party, even if the other party claim the list is 'opt-in'.
4.6. Where you have not put in place adequate protection to prevent web applications and scripts from sending unsolicited spam email for your web site.
5. Nothing in this policy is intended to grant any right to transmit or send email to, or through, the Services provided by Web Wiz. Failure to enforce this policy in every instance does not amount to a waiver of Web Wiz's rights.
6. Unauthorized use of the Services in connection with the transmission of unsolicited email, including the transmission of email in violation of this policy, may result in civil, criminal, or administrative penalties against the sender and those assisting the sender.
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